What type of lifestyle is the patient encouraged to develop through the holistic approach to health care?
What type of lifestyle is the patient encouraged to develop through theholistic approach to health care?
QUESTION 1 Instead of complaining about problems, how should the administrativemedical assistant deal with problems?QUESTION 2 Describe why an effective health care worker should be skilled atunderstanding human behavior.QUESTION 3 What type of lifestyle is the patient encouraged to develop through theholistic approach to health care?QUESTION 4 Is it necessary for the administrative medical assistant to be familiar with theabbreviations of medical positions? Why or why not?QUESTION 5 Why was a Patient’s Bill of Rights developed by the House of Delegates ofthe American Hospital Association?QUESTION 6 List the five components of Maslow’s hierarchy of needs in order ofimportance.QUESTION 7 List five different types of defense mechanisms.QUESTION 8 Briefly describe two differences between good communicators and poorcommunicators.QUESTION 9 List three methods of providing feedback, either by oral or nonverbalresponse.Question 10List five items that might be included on a patient instruction form.Question 11List ten items that may be included in a patient registration form. QUESTION 12 Mr. Anthony Charles (patient) has arrived in the office. It is 9:00 a.m. Howwould you greet him?QUESTION 13 How should you end a telephone call?QUESTION 14 Explain five things the assistant should do when receiving a complaint froman angry caller.QUESTION 15 Describe how to determine if a scheduling system is satisfying patient needsand is flexible enough for the practice.QUESTION 16 Is it advisable to schedule a patient appointment more than one month inadvance? Why or why not?QUESTION 17 Describe the difference between a new patient and an established patient.QUESTION 18 Describe the first three steps the medical assistant should take if a recordcannot be found.QUESTION 19 List three advantages of microfilming data.QUESTION 20 List the indexing units of the following: Jefferson Community Health Center.QUESTION 21 For insurance purposes, what should an abstract of a patient’s chart include? QUESTION 22 Describe the difference between subjective and objectiveinformation. QUESTION 23 What is the difference between a Schedule I drug and a Schedule V drug?QUESTION 24 List the six sections of the Physicians’ Desk ReferenceQUESTION 25 Why are some prescription abbreviations prohibited by JCAHO?
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