University of The Cumberlands Datatronics Customer Service Case Study Discussion

University of The Cumberlands Datatronics Customer Service Case Study Discussion

The responses must be complete, detailed and in APA format. The response must include Abstract, at least 2 pages of content, conclusion and at least 3 references. The details of the case study can be found in the attachments.

Outline the specific information that Matt should collect to build a case for improving Customer Service at Datatronics.

Describe your top ideas for Matt to present to Joel next week.

How would Matt get Joel to support his ideas.

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