Training Objectives at Taromina Call Center & Training Program Design Project

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Training Objectives at Taromina Call Center & Training Program Design Project

we learned how to conduct a person analysis to determine common

elements affecting performance.Then, we concluded that the employees at

Taromina’s call center definitely need some training and development

opportunities to address the issues causing their performance gap.

This week we will start designing our training program. This should help with you designing a training program for assignment 2. We should start by defining the objectives of our program. What do you think?

Remember, training objectives refer to all the objectives that are developed for the training program.

Remember

thanks an effective training objective should specify what is expected

to occur; under what conditions is the outcome expected to occur; and

what criteria signify that the outcome is acceptable.

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