Security Awareness Spam Report

Security Awareness Spam Report

Security Awareness:

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Scenario/Summary:

Research the policies or procedures that are required to report SPAM or Spoofed emails from a company. Some companies such as Ebay have a special email address you can send spoofed emails to so that they are aware of the emails being sent to their customer.

Locate the polices for reporting spoofed emails for three companies you use in your personal life. Consider locating them for your bank, credit card, mortgage, your favorite store…. Choose three different companies insure they are in three different industries. So do not include all banks or use ebay.com.

Post the link for their page and copy their procedures into a word document as below.

Example:

http://pages.ebay.com/help/account/questions/repor…

How do I report emails that might be fake (spoof)?

Fake (also called spoof) emails and websites try to look like they’re from well-known companies. The people who send fake emails hope that you’ll reply or click on a link in the email and provide personal information like passwords, Social Security numbers, or credit card numbers.

If you’re suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. If you don’t see the same message there, the email is fake.

To report a fake email, forward it to spoof@ebay.com

Never click the links in a fake email or reply to it. If you think you might have given out personal information, find out what you should do right now to protect yourself.

Find out more about recognizing fake emails and websites.

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