quiz for project and change management

quiz for project and change management

Question 1

1. This testing is done on the entire system as one entity.

   		unit test
   		integration test
   		system test
   		user acceptance test

4 points

Question 2

1. This quality technique involves identifying the vital few contributors that account for most quality problems in a system

   		pareto analysis
   		statistical sampling
   		six sigma
   		quality control charts

4 points

Question 3

1. Projects that use these principles for quality control normally follow a five phase improvement process called DMAIC.

   		pareto analysis
   		statistical sampling
   		six sigma
   		quality control charts

4 points

Question 4

1. The MOST important skill for a project manager to have is

   		Good Administrative Shills
   		Good planning skills
   		Good Clinet facing skills
   		Good Communicaiton skills

4 points

Question 5

1. The majority of a person’s communication is

   		Verbal
   		Non-Verbal
   		Documented
   		Unnecessary

4 points

Question 6

1. This quality technique involves choosing part of a population of interest for inspection

   		pareto analysis
   		statistical sampling
   		six sigma
   		quality control charts

4 points

Question 7

1. _______ reports describe where the project stands at a specific point in time.

   
   

4 points

Question 8

1. Mary is using forecasting to deermine her project’s estimate at complete. What would be the most likely place to incluse this information?

   		The communications management plan
   		The project activity report
   		The performance reports
   		The stateholder management report

4 points

Question 9

1. Mary is a project manager who is involved in a meeting with the customer. After the customer maked a statement, Mary carefully reformulates and restates the message back to them. What is Mary practicing in this case?

   		Listening Skills
   		Project communication management
   		Professional Courtesy
   		Passive Listening

4 points

Question 10

1. In statistics, a bell-shaped curve represents __________ distribution

   
   

4 points

Question 11

1. Email is always a suitable communications medium to use

   
   True
   
   False
   

4 points

Question 12

1. The communication management plan typically contains all of the following except

   		The expected stakeholder response to the communcation
   		The stakeholder communication requirements
   		What technology will be used to communicate information
   		A glossary of terms

4 points

Question 13

1. Communication skills will be MOSTused during which of the following processes?

   		Distribute Information
   		Status Meetings
   		Report Performance
   		Communications Change Control

4 points

Question 14

1. 	_______ predict future project status and progress based on past information and trends.

   
   

4 points

Question 15

1. How many communications channels exist in a team of 10 people?

   
   

4 points

Question 16

1. List at least three items that should be included in a project communications management plan

   
   

4 points

Question 17

1. A _________ management plan is a document that guides project communications.

   
   

4 points

Question 18

1. This testing is performed on individual components

   		unit test
   		integration test
   		system test
   		user acceptance test

4 points

Question 19

1. Accoring to Maslow’s hierarchy of needs, only after meeting _______ needs can individuals act on _______ needs.

   
   

4 points

Question 20

1. A quality _____ is a structured review of specific quality management activities that identify lessons learned that may improve performance on future projects

   
   

4 points

Question 21

1. Herberg called factors that cause job satisfaction _________.

   
   

4 points

Question 22

1. ________ reports describe what a project team has accomplished during a certain period

   
   

4 points

Question 23

1. McGregor’s Theory ___ assume that workers dislike and avoid work if possible.

   
   

4 points

Question 24

1. ___________ is a key factor in determining the acceptable number of defective units found in a population

   
   

4 points

Question 25

1. A ________ ranks scope, time, and cost goals in order of importance to assist in communicating with stakeholders

   
   

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