quality management: LO1.1:explain the principles of TQM in

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quality management: LO1.1:explain the principles of TQM in

LO1.1:explain the principles of TQM in relation to a specific application LO1.2:evaluate management structures that can lead to an effective quality organisation LO1.3:analyse the application of TQM techniques in an organisation LO2.1:identify the key factors necessary for the implementation of a QA system within a given process LO2.2:interpret a given internal and external quality audit for control purposes LO2.3:describe the factors affecting costing LO3.1:report on the applications of quality control techniques LO3.2:apply quality control techniques to determine process capability LO3.3:use software packages for data collection and analysis.

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