Managing Using Information Systems a Strategic Approach Essay

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Managing Using Information Systems a Strategic Approach Essay

Chapter 8 of your textbook, Managing and Using Information Systems: A Strategic Approach, provides an overview of the business of IT, organizational maturity, and IT funding models. Read Case Study 8-1 “KLM Airlines,” in the textbook and answer all four questions regarding KLM’s leadership decision to move to a governance structure:

  • What is likely to have led to increased trust for the IT organization?
  • What might explain an item that is seemingly quite unrelated to IT (costs per kilometer flown) decreased as a result of the new CIO structure?
  • What maturity level did KLM appear to exhibit (a) in 2000 and (b) in 2011? Why?
  • Why do you think that KLM requires its employees to use a standard business case template when they want to make an investment?
  1. Guidelines for Submission: The case study must follow these formatting guidelines: double spacing, 12-point Times New Roman font, one-inch margins, and APA citations. Page length requirements: two to three pages, not including cover page and references.

Hey the link for the book is the following: This is the link of the text book and credentials to access the book.

https://bookstore.mbsdirect.net/vbm/vb_home.php?ac…

Email : sandy.camacho@snhu.edu

password: audito28

Then you click on “view your digital content” and you going to select “Managing & Using information Systems: A Strategic Approach” and select “access content” to obtain the information of the book.

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