INTB6212 Changes That Took Place in IBMs Market & Industry Question Response

INTB6212 Changes That Took Place in IBMs Market & Industry Question Response

Read the case LOU GERSTNER AT IBM and the supporting docs (Attached )and anser the follwoing to prepare the case analysis.

  • What important changes were taking place in IBM’s industry and market with competitors and customers?
  • How was IBM performing financially?
  • What was IBM’s old strategy? What did it change to?
  • What changes in structure were made?
  • How would you characterize the organizational culture of IBM at the time when Gerstner took over?
  • What specific task capabilities did IBM need to implement its new strategy?
  • Did IBM currently have these capabilities? If not, how did it acquire them?
  • Did the existing evaluation and compensation systems support the new strategy?
  • Did the existing budgeting system and resource allocation support the new strategy?
  • Who would (or could) resist the change to the new strategy and why?
  • What misalignments or “misfits” existed?

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