INTB6212 Changes That Took Place in IBMs Market & Industry Question Response
INTB6212 Changes That Took Place in IBMs Market & Industry Question Response
Read the case LOU GERSTNER AT IBM and the supporting docs (Attached )and anser the follwoing to prepare the case analysis.
- What important changes were taking place in IBM’s industry and market with competitors and customers?
- How was IBM performing financially?
- What was IBM’s old strategy? What did it change to?
- What changes in structure were made?
- How would you characterize the organizational culture of IBM at the time when Gerstner took over?
- What specific task capabilities did IBM need to implement its new strategy?
- Did IBM currently have these capabilities? If not, how did it acquire them?
- Did the existing evaluation and compensation systems support the new strategy?
- Did the existing budgeting system and resource allocation support the new strategy?
- Who would (or could) resist the change to the new strategy and why?
- What misalignments or “misfits” existed?
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