information technology and society

information technology and society

question 1

Four widely used sets of EDI standards exist.

1 True

2 False

Question 2

An effective statement consists of three components: a core ideology, a mission statement, and a vision of a desirable future.

1 True

2 False

Question 3

The THREAT matrix is a simple way to illustrate what the firm is doing well, where it can improve, what opportunities are available, and what environmental factors threaten the future of the organization.

1 True

2 False

Question 4

U.S. online retail sales are expected to grow from $34 billion in 2001 to $271 billion in 2008, a compounded average growth rate of 34.5 percent.

1 True

2 False

Question 5

A clear connection between business objectives, goals, and projects is not needed for a successful project.

1 True

2 False

Question 6

An organization’s IT infrastructure must be integrated with employees and procedures to build, operate, and support ____.

1 business systems

2 data technology

3 data systems

4 information systems

Question 7

A(n) ____ employs models and analytic tools to help users gain insights into data, draw conclusions from the data, and make recommendations.

1 decision support tree

2 analytic support system

3 decision support system

4 decision system

Question 8

A(n) ____ is a live Internet presentation that supports interactive communications between the presenter and the audience.

1 E-conference

2 Web conference

3 Webcast

4 Webinar

Question 9

____ includes information systems that organizations use to define interactions among their own employees and/or with external customers, suppliers, and other business partners.

1 Function IT

2 Network IT

3 Enterprise IT

4 System IT

Question 10

Many organizations are moving from a collection of loosely linked transaction processing systems to a(n) ____.

1 resource planning system

2 enterprise planning system

3 enterprise resource planning system

4 enterprise resource system

Question 11

____ supports the direct, computer-to-computer transfer of information in the form of predefined electronic documents.

1 Electronic data interchange

2 Electronic data exchange

3 E-data interchange

4 E-data exchange

Question 12

IT-related expenses in many organizations can account for approximately ____ percent of capital spending.

1 10

2 25

3 50

4 80

Question 13

If assets are lost or destroyed as the result of a disaster, ____ must be in place to ensure the ongoing operation of critical business functions.

1 business continuity plans

2 business contingency plans

3 financial recovery plans

4 disaster contingency plans

Question 14

The analysis of the internal assessment and external environment frequently is summarized into a ____ matrix.

1 THREAT

2 SWOT

3 WOT

4 STOW

Question 15

A ____ describes specific actions an organization will take to achieve its vision/mission, objectives, and goals.

1 procedure

2 guideline

3 policy

4 strategy

Question 16

According to the Boston Consulting Group growth-share matrix, ____ are high-growth business units or products that compete in markets where they have attained a large market share.

1 question marks

2 cash cows

3 stars

4 dogs

Question 17

A(n) ____ project implements changes to an existing system to enable operation in a different technology environment.

1 maintenance

2 enhancement

3 innovation

4 mandatory

Question 18

Preliminary costs and benefits are weighed to see if the project has an attractive rate of ____.

1 need

2 investment

3 access

4 return

Question 19

UPS drivers use handheld wireless computers called ____ to capture package identification data, location information, and customer signatures.

1 DIADs

2 EDIADs

3 DEADs

4 DADs

Question 20

On the basis of data released by the Bureau of Economic Analysis, part of the U.S. Department of Commerce, the Project Management Institute estimates that project spending in the U.S. public and private sectors combined exceeds $____ trillion per year.

1 two

2 five

3 eight

4 ten

Question 21

“____” in an IT project context means that the project met schedule and budget constraints and delivered all critical features and requirements.

1 Completion

2 Success

3 Competency

4 Service

Question 22

A(n) ____ is a temporary endeavor undertaken to create a unique product, service, or result.

1 task

2 assignment

3 mission

4 project

Question 23

____ items are nondepreciable items that are consumed shortly after they are purchased.

1 Cost

2 Asset

3 Capital

4 Expense

Question 24

____ management includes defining the work that must be done as part of the project and then controlling the work to stay within the scope to which the team has agreed.

1 Work

2 Scope

3 Project

4 Work flow

Question 25

____ are the people most directly affected by the project.

1 Project managers

2 Employees

3 Stakeholders

4 End users

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