Houston North Hospital is trying to improve its image by

Houston North Hospital is trying to improve its image by

Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the “image” program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data:
Construct a p -chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results.
 

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