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Your instructor has assigned each group one of several types of enterprise systems (CRM) to research and prepare a paper and an executive-level informational presentation. In Group Project 1, your team prepared a 2-3 page paper summarizing the case studies, evaluating the success of the implementations, and identifying lessons learned. For this assignment, you are to work independently and write a 2 page memo (not including references page) to the CIO that identifies more than seven success criteria for implementation of enterprise systems, for the category of enterprise systems assigned to your group (CRM).(NOTE:More than seven success criteria are required to receive all possible points; see Grading Rubric below.)
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