Emotional Intelligence to improve communication

Emotional Intelligence to improve communication

For this assignment, please refer back to the Hollywood Goes Hospice Case on p.416 in your text.  In 1 to 1 and 1/2 pages please answer fully the following question (p.393, Q.2), ” Using all parts of the communication model presented in this chapter, describe how Ms. Thurmond could more effectively communicate with the clinicians.  Explain how she could use Emotional Intelligence to improve communication with them”.   Your submission should be completed as a WORD document using double spacing and 12-point typeface.

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