Create, view, and edit documents, presentations, and
Create, view, and edit documents, presentations, and
Mini-Case StudyUigeadail Manufacturing & Universal Corporation (UM&UC) designs, builds and sells precision measurement tools used in the scientific and medical research and energy exploration industries. The firm is highly respected for its quality products, effective product training programs, and professional customer service and support.In late 2015, UM&UC recognized that the sales team had become extremely mobile and were facing challenges that was impacting the team’s effectiveness. The VP, Sales engaged an independent consulting firm to assess and analyze the challenges and effectiveness and make recommendations on how to improve the sales and sales support process. The consulting firm report revealed the following key findings:The sales and sales support teams are primarily mobile and rarely interface with company IT resources from a UM&UC facility. The sales and sales support teams are mobile technology savvy and understand what needs to improve to make them more effective.The sales and sales support teams need many of the same capabilities that they would have at a UM&UC facility, but they need access and delivery to through a mobile device.UM&UC IT infrastructure has not kept pace with the sales and sales support teams’ dynamic IT needs.Some sales and sales support team members are trying to bridge the gap by using personal mobile devices, but these devices are not allowed to access the needed company IT resources.In addition, the consulting firm made several technology and process recommendations. In early 2016, UM&UC acted on many of the process recommendations and is now ready to implement the top technology recommendation, which is:Transition the sales team and selected members of the sales support team to tablet-style (iPad, MS Surface, Lenovo Yoga, Samsung Galaxy, etc.) mobile devices.”UM&UC has set aside funding and is ready to identify a standard device and roll it out to the sales and sales support teams. Based on the available funding, the cost cannot exceed $750.00 per unit. There are 75 sales and 107 sales support team members across the US, Europe, Asia, and MEA (the Middle East & Africa). All personnel will be issued the same tablet.You are the Senior IT Infrastructure Specialist assigned to identify the candidate standard tablet and recommend an implementation roadmap for rolling it out. You have confirmed and updated the requirements documented by the consulting firm, which are outlined in the matrix below. You do not need to address software at this time. You only need to ensure the hardware will be able to handle the activity shown in the requirements table.The Assignment & Deliverable
Uigeadail Manufacturing & Universal Corporation (UM&UC)
designs, builds, and sells precision measurement tools used in the scientific
and medical research and energy exploration industries. The firm is highly respected for its quality
products, effective product training programs, and professional customer
service and support.
In late 2015, UM&UC recognized that the sales team had
become extremely mobile and were facing challenges that was impacting the
team’s effectiveness. The VP, Sales
engaged an independent consulting firm to assess and analyze the challenges and
effectiveness and make recommendations on how to improve the sales and sales
support process. The consulting firm
report revealed the following key findings:
The
sales and sales support teams are primarily mobile and rarely interface with
company IT resources from a UM&UC facility.
The
sales and sales support teams are mobile technology savvy and understand what
needs to improve to make them more effective.
The
sales and sales support teams need many of the same capabilities that they would
have at a UM&UC facility, but they need access and delivery to through a
mobile device.
UM&UC
IT infrastructure has not kept pace with the sales and sales support teams’
dynamic IT needs.
Some
sales and sales support team members are trying to bridge the gap by using
personal mobile devices, but these devices are not allowed to access the needed
company IT resources.
In addition, the consulting firm made several technology and
process recommendations. In early 2016,
UM&UC acted on many of the process recommendations and is now ready to
implement the top technology recommendation, which is:
“Transition
the sales team and selected members of the sales support team to tablet style (iPad,
MS Surface, Lenovo Yoga, Samsung Galaxy, etc.) mobile devices.”
UM&UC has set aside funding and is ready to identify a standard
device and roll it out to the sales and sales support teams. Based on the available funding, the cost
cannot exceed $750.00 per unit. There
are 75 sales and 107 sales support team members across the US, Europe, Asia,
and MEA (Middle East & Africa). All
personnel will be issued the same tablet.
You are the Senior IT Infrastructure Specialist assigned to
identify the candidate standard tablet and recommend an implementation roadmap
for rolling it out.
You have confirmed and updated the requirements documented
by the consulting firm, which are outlined in the matrix below. You do not need to address software at this
time. You only need to ensure the
hardware will be able to handle the activity shown in the requirements table.
ID
Attribute
Type
ST001
Create, view, and edit documents, presentations, and
spreadsheets
Activity
ST002
View large PDF documents
Activity
ST003
Access & view product specifications, schematics,
drawings and pictures in full HD
Activity
ST004
Access & display (play) product demonstrations and
training videos in full HD
Activity
ST005
Securely connect to WiFi networks
Activity
ST006
Securely connect to cellular/mobile networks
Activity
ST007
Securely connect to VPN
Activity
ST008
Participate in online, real time conferences
Activity
ST009
Access corporate enterprise resources (Intranet,
Inventory, Billing, Invoicing, etc.)
Activity
ST010
Receive, create, and send email
Activity
ST011
Connect to printers and print wirelessly
Activity
ST012
Take & save high resolution photos
Activity
ST013
Connect to large video display units wirelessly
Activity
This is an individual assignment. You must work on your own.
The assignment is to analyze the mini-case and table of requirements
to assess and identify a standard tablet mobile device that will be used across
the Sales Department. You must consider
all aspects of the device to include CPU, RAM, storage, connectors & ports,
etc. Do not simply visit a tablet manufacturer’s
site (Apple, Lenovo, Samsung, etc.) and select a machine. This will not be successful. You must identify and justify your selection
based on requirements with specific attention to computing capacity and speed,
storage, screen resolution, etc. How do
the various tablet components individually and collectively meet the stated
requirements?
You must also deliver a high level implementation roadmap
within the same document. The roadmap
must be focused on the tasks and activities associated with deployment/ implementation
and estimated durations for each task/activity.
Specifically, you need to provide a view into what needs to done to roll
out the tablet and how long it will take.
The deliverable is an MS Word document based on the template
embedded in this document. The audience for the deliverable is the CIO;
IT Director; VP, Sales; Sales US Regional Sales Directors; International
Country Sales Directors; Sales Managers; and your implementation team. The expectation is you will use the
document to gain approval for the identified tablet and roadmap. The roadmap will also be used (by you) to
build out a full project schedule to manage the deployment.
Here is what you
need to do:
Click on icon to launch the template and save it
to your desktop.
Please do not deviate from the formatting
contained in the document template.
Follow the content instructions in the various
sections of the document to complete your work.
All narrative content must be single spaced,
Arial 12 point.
All table content must be single spaced, Arial
10 point.
Review and use the Evaluation & Scoring Rubric
below to ensure your deliverable contains an appropriate level of information.
External research and a References page are required.You must use of at least three (3) external
sources. This is in addition to any
course materials from assigned readings and videos.You should use scholarly, vendor, and industry
materials.Do not simply copy and paste information from
the Web or copy information from the readings or other sources.Provide the appropriate APA formatted citations on
the References page to avoid the perception of plagiarism. This includes citing all external sources within
the narrative and/or tables including the vendor Web sites, assigned readings
and videos, the mini case, and other sources, as appropriate.Wiki sites such as Wikipedia and authorless
sites/blogs are NOT acceptable references.If you are not familiar with the APA style and
citations, there are also several links under Webliography that can assist you.MS Word has a Citations & Bibliography feature
located under the References tab. You
may use this functionality, but it is not required. Select APA in the Style field and use the
Manage Sources feature and MS Word will properly format the citations for you.
When ready use the Bibliography drop down to insert citations.At all costs, avoid any hint or perception of
plagiarism.
Be sure to check for spelling, grammar and
format errors prior to submitting the report.
These are all items that will be evaluated and scored.
Submit the document by the due date (See the
Course Schedule) in MS Word format via the appropriate assignment folder as an
attached document with your last name, first initial in the beginning of the
filename. The filename should have the
following format: Last Name_First Intial_SSR&IR (For example: Wilson_A_SSR&IR).
Attribute
Full
points
Partial
points
No
points
Possible
Points
Executive Summary
The executive summary is focused and clearly states the purpose
of the document and summarizes the recommendation and implementation
roadmap. The summary demonstrates a
sophisticated understanding of mini case and course and research materials.
The executive summary is somewhat focused or lacks completeness;
the recommendation or implementation roadmap is partially summarized; or does
not fully demonstrate an adequate understanding of the mini case or course
and research materials.
Executive
Summary is not included.
3
Recommendation Scope
The scope is focused and clearly shows the boundaries of the
recommendation. The scope is complete,
uses sophisticated writing, and correctly relates to the mini case;
demonstrating a high level of understanding of course concepts, analysis,
critical thinking, and synthesis.
The scope is partially complete, somewhat explained or may be
somewhat related to the mini case; or may not demonstrate an adequate
understanding of course concepts, analysis, critical thinking, or synthesis.
Scope is not included.
3
Technical Recommendation
The technical recommendation clearly defines and describes the
selected tablet mobile device in terms associated with its hardware component
capabilities. Uses sophisticated writing; and correctly relates to the mini
case and course and research materials; demonstrating a high level of analysis,
critical thinking, and synthesis.
The technical recommendation is partially complete, may define
and describe some hardware components, or may somewhat relate to the mini
case and course and research materials; or may not demonstrate an adequate analysis,
critical thinking, or synthesis.
Technical Recommend-ation is not included.
4
Recommendation Justification
The justification is complete, clearly explains (justifies) the
recommended and maps the technical recommendation to the stated requirements.
Uses sophisticated writing, and correctly relates to the mini case and course
and research materials; demonstrating a high level of analysis, critical
thinking, and synthesis.
The justification is partially complete; somewhat maps the
technical recommendation to the stated requirements; or may somewhat
correctly relate to the mini case and course and research materials; or may not
demonstrate an adequate level of analysis, critical thinking, or synthesis.
Justification
is not included.
3
Implementation Roadmap
The roadmap is complete and details the high-level activities
and activity durations for rolling out the selected tablet computer. The roadmap is based on recognizable structured
methodology that focuses on deployment/implementation activities. Sophisticated
writing is evident and demonstrates a high level of analysis, critical
thinking, and synthesis.
The roadmap is partially complete and provides some activities
and durations; a structured methodology is somewhat evident; or writing does not demonstrate a high level
of analysis, critical thinking, and synthesis.
Roadmap
is not included.
7
References
More
than three (3) sources other than the course required readings and videos are
incorporated and used effectively, contextualized, appropriately researched
and supported, and synthesized with original arguments. Sources used are
credible, relevant, and timely. References page and citations are
appropriately incorporated and cited using the APA style.
Three
(3) or fewer sources other than the course readings and videos are used; may
or may not be properly incorporated or used to support arguments; may rely
too heavily on the reporting of external sources, and/or are not effective or
appropriate; and/or are not credible, relevant, or timely. References page
and citations are partially incorporated or the APA style is not used.
No external research is incorporated.
2
Document Format, Spelling, & Grammar
The
document reflects effective organization and sophisticated writing; correct
structure, grammar, and spelling; presented in a professional format using
the accompanying MS Word report template.
Document
is not well organized or may be somewhat clear and concise; or contains
grammatical or spelling errors; or is not in the accompanying MS Word report
template.
Document
is extremely poorly written and does not convey the requisite information.
2
Total
Points
24
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