As a consumer, you have come to expect a certain level of

As a consumer, you have come to expect a certain level of

As a consumer, you have come to expect a certain level of responsibility toward you on the part of companies with which you do business. Describe a situation in which you felt that a company did not recognize your rights as a consumer. How did you handle the situation? How did the company handle it? What was the final outcome?
 

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