A good way to achieve a businesslike tone in your messages

A good way to achieve a businesslike tone in your messages

A good way to achieve a businesslike tone in your messages is to
 a. Use formal business terminology, such as “In re your letter of the 18th”
 b. Brag about your company
c. Use a conversational style that is not intimate or chatty
 d. Use plenty of humor
 

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